Collaboration4 min read•Audience: All, Marketers, Designers
Team Comments & Review Threads
Collaborate directly on the email canvas: leave block-pinned comments, tag team members with @mentions, and resolve feedback threads.
Key Takeaways
- Block-Pinned Feedback: Drop comment pins directly on headlines, hero images, or pricing tables to give pinpoint feedback.
- Teammate @Mentions: Tag colleagues to request specific copy edits, design tweaks, or legal approval.
- Thread Resolution & Audit Trail: Mark discussions as resolved once edits are made, maintaining a clean workspace.
- Role-Based Reviewing: Invite stakeholders as Reviewers who can comment without altering layout structures.
Adding Pinpoint Comments on the Canvas#
Eliminate endless back-and-forth email chains and scattered screenshots:
- Click the Comment icon in the top toolbar (or press shortcut
C). - Click directly on any element—such as a hero image, headline, or call-to-action button.
- Type your feedback and click Post Comment.
- An interactive numbered marker is pinned to that exact element, allowing designers and copywriters to see precisely what needs attention.
Tagging Teammates with @Mentions#
Direct feedback to specific team members:
- Type
@inside any comment input to open the teammate suggestion dropdown. - Select your colleague (e.g.
@sarah) and specify the requested task ("Can you verify the legal disclaimer wording on this coupon?"). - Tagged colleagues receive an instant notification with a deep link taking them directly to the commented block.
Resolving Threads & Review History#
Keep your design canvas clean and uncluttered:
- Once the copy edit or image replacement is completed, click Resolve Thread (checkmark icon).
- The pin disappears from the active canvas.
- To inspect past discussions, open the Comments Panel in the right sidebar and toggle on Show Resolved Threads.
Frequently Asked Questions
Will comment pins appear in the exported HTML email?
No. Comments and review threads are strictly workspace collaboration metadata. They are completely excluded from the compiled MJML and exported HTML.
Can external stakeholders leave comments on public share links?
Yes. If enabled in your Share settings, external clients and executives can leave inline review comments on public draft links without creating a paid account.
Can I delete a comment I posted by mistake?
Yes. Authors and workspace administrators can edit or delete their own comments at any time via the three-dot menu on the comment card.