PostBrix is exclusively a digital SaaS platform. We do not sell, ship, or fulfill physical goods. This policy explains how access to PostBrix subscriptions, add-ons, invoices, and digital deliverables is provided after successful payment.
1. Digital Delivery & Activation
- —After a successful Razorpay or Lemon Squeezy payment, the purchased plan or feature entitlement is provisioned automatically and immediately within your PostBrix workspace.
- —Activation is almost always instant and typically completes within a few minutes after the payment network confirmation.
- —Invoices, receipts, or payment confirmations are digitally delivered by email and made available in your account billing area.
2. Support Escalation for Delays
Digital activation may occasionally be delayed due to payment network verification, gateway status, fraud checks, or temporary technical issues. If your account plan is not activated within 24 hours after a successful bank or credit card debit, please urgently contact billing@postbrix.com with your payment reference (Razorpay Payment ID or Lemon Squeezy Order ID) so we can manually verify and expedite activation.